PRIVACY POLICY

Privacy Policy


This Privacy Policy outlines how fromspacestore.com (the "Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from fromspacestore.com (the "Site") or otherwise interact with us regarding our services (collectively, the "Services"). The term "you" refers to users of our services, whether you are a customer, website visitor, or any individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any updates to this Privacy Policy on the Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

We collect and have collected over the past 12 months personal information about you from various sources. The types of personal information we collect depend on how you interact with the Site and use our Services. We may use this information to communicate with you, improve our Services, comply with legal obligations, and protect our rights.

What Personal Information We Collect

"Personal information" refers to any information that can identify you or be associated with you. Below are the types of personal information we collect:

Information We Collect Directly from You:

  • Contact Information: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Username, password, and security information for account management.
  • Customer Support Information: Any details you provide when contacting our support team.

Information We Collect Automatically:

  • Usage Data: Information about how you interact with our Site, including device and browser details, IP address, and cookies.

Information from Third Parties:

  • We may obtain information about you from third parties such as Shopify (for website management), payment processors (for payment details), and advertising partners.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To fulfill orders, process payments, manage your account, arrange shipping, and provide customer support.
  • Marketing and Advertising: To send promotional emails, messages, or ads based on your preferences and behavior.
  • Security and Fraud Prevention: To detect and prevent fraud or malicious activity.
  • Improvement of Services: To enhance your shopping experience and improve our offerings.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information automatically about your interaction with our Site. This includes your preferences, browsing behavior, and other details necessary to enhance your experience. For more details, you can review Shopify’s Cookie Policy at Shopify Cookie Policy.

You can manage cookie preferences through your browser settings, but please note that blocking cookies may limit your ability to use certain features of our Site.

How We Disclose Your Personal Information

We may share your personal information with third parties for the following reasons:

  • Service Providers: Such as payment processors, shipping partners, and IT service providers who help us run our website and fulfill orders.
  • Business and Marketing Partners: For advertising, promotions, and business purposes.
  • Legal Obligations: To comply with applicable laws, regulations, or legal requests.

Third-Party Websites and Links

Our Site may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. Please review the privacy policy of any third-party site you visit.

Children’s Data

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so we can delete it.

Security and Retention of Your Information

We use industry-standard measures to protect your personal information. However, please be aware that no method of transmission over the Internet is completely secure. We recommend not sharing sensitive information over insecure channels.

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You can request access to your personal information.
  • Right to Delete: You can request that we delete your personal information.
  • Right to Correct: You can request corrections to inaccurate information.
  • Right to Opt-Out: You can opt-out of certain uses of your data, such as marketing communications.

You can exercise these rights by contacting us using the details provided below.

Managing Communication Preferences

You can opt-out of receiving promotional communications at any time by clicking the "unsubscribe" link in any email we send. You may still receive non-promotional communications such as those related to your orders or account.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

Your personal information may be processed and stored outside of your country of residence, including in countries that may not have the same level of data protection as your home country.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: fromspacebrand@gmail.com

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