Got Questions? We’ve Got Answers!

Welcome to From Space Store! Whether you're wondering about our fast US shipping, unique print-on-demand graphic designs, or how to snag a store discount, you’ll find all the details right here. If you can’t find what you’re looking for, feel free to reach out directly—I'm always happy to help!

💳 Payments & Discounts

  • What payment methods do you accept?

    We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. Every transaction is processed through a 100% secure, encrypted checkout, so you can shop with total peace of mind.

  • Do you offer discounts or promotional deals?

    Yes! We run fresh monthly promotions, seasonal sales, and special offers on popular collections. The best way to grab exclusive discounts is to subscribe to our newsletter at the bottom of the page. Plus, you’ll be the first to know when new graphic lines drop!

  • Can I apply more than one discount code at checkout?

    Shopify allows one promo code per order. Be sure to use the code that gives you the best savings at checkout!

🚚 US Shipping & Delivery

  • Where do you ship?

    Currently, From Space Store ships exclusively nationwide within the United States. We focus on providing reliable delivery across all US states. Stay tuned as we evaluate expanding to international destinations in the future!

  • How much is shipping, and how long does it take?

    We keep shipping simple, affordable, and transparent:

    • Fast US Shipping: Orders typically arrive within 5–8 business days.

    • $3.50 Flat Rate Shipping: Applies to all standard US orders up to $59.99.

    • FREE Shipping on Orders $60+: Automatically applied at checkout when your subtotal reaches $60.00 USD or more!

  • How can I track my order?

    Once your item is printed, packed, and shipped, you'll receive a shipping confirmation email containing your tracking number so you can follow your package every step of the way.

  • Do you offer bulk discounts or custom orders?

    While we don't have an automated bulk checkout system yet, I love working directly with customers! If you're planning a large order for an event, team, or group, send a message through our contact page or email me directly, and we’ll arrange a special custom rate for you.

🎨 Products, Quality & Brand Story

  • How are your products created?

    Every piece at From Space Store features original graphic artwork created in-house. Once you place an order, your item is custom-printed on demand using premium, high-quality blanks (ultra-soft cotton tees, durable tote bags, vivid ceramic mugs, and cozy home decor) before being shipped directly to your doorstep.

  • How do your apparel sizes run?

    Our graphic t-shirts and hoodies feature standard US sizing with a comfortable, retail fit. Detailed size guides and charts are available directly on each product page so you can pick your perfect fit with confidence.

  • Who designs the artwork for From Space Store?

    I handle everything myself—from conceptualizing original retro, sci-fi, and quirky graphic designs to managing store operations and customer support. Knowing that you wear and display these creations means the world to me!

🛍️ Orders, Returns & Reviews

  • What is your return or exchange policy?

    Because every item is printed on demand specifically for your order, we generally do not offer returns or exchanges for wrong size choices. However, if your item arrives damaged, misprinted, or with a manufacturing flaw, please contact me within 14 days of delivery with a quick photo, and I will gladly send a free replacement or issue a full refund!

  • Can I leave a review after my purchase?

    Absolutely! Your honest feedback means everything to a small independent business and helps other shoppers discover us. A few days after your package arrives, you’ll receive an automated follow-up email with a quick link to leave a review and share a photo of your item.

📩 Contact & Collaborations

  • How can I contact customer support?

    Have a question about an order, need sizing help, or need assistance with a delivery? Send an email to info@fromspacestore.com or fill out our Contact Us form. I personally read every message and respond within 24 business hours!

  • Are you open to creator collaborations or business inquiries?

    Yes! I’m always open to connecting with fellow artists, content creators, influencers, and media partners. For collaboration proposals or press inquiries, reach out at info@fromspacestore.com.